FAQs
FAQs (Frequently Asked Questions)
Orders & Payments
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How can I place an order?
- Browse our catalog, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
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What payment methods do you accept?
- We accept major credit cards, debit cards, PayPal, and other payment options listed at checkout.
Shipping & Delivery
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How long does shipping take?
- Standard shipping typically takes 5-7 business days.
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Do you offer free shipping?
- Yes, we offer free shipping on orders $75 & Over
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How can I track my order?
- Once your order is shipped, we’ll email you a tracking link to monitor its progress.
Returns & Refunds
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What is your return policy?
- You can return unused, unworn items in their original packaging within 30 days. Visit our Return Policy page for details.
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How long does it take to process a refund?
- Refunds are processed within 5-7 business days after we receive your returned item.
Products & Availability
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Are all items in stock?
- While we strive to keep all items in stock, availability is subject to change.
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Do you restock sold-out items?
- Yes, we often restock popular items. You can sign up for notifications on product pages.
Account & Support
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Do I need an account to place an order?
- No, but creating an account allows you to track orders and save shipping details for faster checkout.
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How can I contact customer support?
- You can reach us via email at support@shyloe.com or through our Contact Us page.